General Service Agreement
Please carefully review and comprehend the following information prior to signing. A signed and dated GSA is required for all service agreements and delivery.
If requesting sliding scale, please be sure to fill out our Sliding Scale Request Form in advance.
Found here: bit.ly/Sliding-Scale-Request-SS
If you have any questions, please reach out to us at [email protected]
Disclaimer
The Client acknowledges that all information and resources offered are done so with the consideration of peer-reviewed sources, best practices, and community knowledge. Facilitators provided by the Contractor are not medical or legal professionals. We do not believe in expertise alone, and place high regard in the validity of lived experiences.
The Client and the Contractor (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:
Service Provided
1. The Contractor will deliver the services as detailed in the Invoice.
2. The Services will exclusively include the requested tasks which the Parties may agree on. The Contractor hereby agrees to provide such Services to the Client.
3. Termination of services can occur at the Contractors discretion.
Cancelling & Booking
4. The Contractor asks for a minimum of thirty (30) days' notice for workshop cancellation, and two (2) weeks' notice for rescheduled dates. Non-refundable booking fees may not be applicable to rescheduling at the discretion of The Contractor.
5. All services paid for must be utilized within twelve (12) months of initial purchase unless otherwise negotiated with the Contractor.
Confidentiality
By signing this contract and scheduling the Services provided, The Client agrees to the following confidentiality agreement:
6. All participants involved in service delivery (I.e., the individuals who scheduled, pay for, attend or engage in the service) agree to the confidentiality of facilitators and other participants. Messages, personal stories, questions and statements are expected to remain within the space, and are not to be taken outside of it.
7. To maintain confidentiality of both facilitators and attendees, the Contractor does not allow recordings of Live Sessions (or other material and service delivery) unless otherwise agreed upon in written form. If you wish to record a session, this must be discussed with your facilitator ahead of the delivery date. We request at least two (2) weeks' notice of an intent to record, and require a contract signed outlining terms and duration of use.
8. Unless otherwise agreed upon, the Contractor does not send out full versions of any slide deck or intellectual property delivered. Resources are available throughout service delivery.
9. The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorized by the Client or as required by law. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination or completion of this Agreement.
Accessibility Statement
The Contractor aims to provide accessible services where possible and required.
When delivering virtually, live transcriptions will be enabled automatically.
Unless otherwise agreed upon, only the Safer Spaces Zoom account will be used to conduct virtual workshops or other services.
The Contractors services are delivered in English and are unable to offer internal translation or ASL at this time. The Contractor will work alongside the Client in procuring additional language supports at the expense of the Client.
Terms of the Agreement
10. The terms of this Agreement (the “Terms”) will begin on the date this Agreement is signed by both parties and will remain in full force and effect until it is terminated, or a new agreement is signed.
11. The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them and is exclusively a contract for services.
12. Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party.
Compensation
13. The Client will be invoiced upon the scheduling of services. The Contractor reserves the right to withhold services until payment is rendered where applicable.
14. Invoices submitted by the Contractor to the Client are due within thirty (30) days of invoicing, or as otherwise agreed upon.
15. In the event that this Agreement is terminated by the Client prior to the completion of the Services, but where the services have been partially performed, the Contractor will be entitled to pro rata payment of the compensation to the date of the termination.
16. Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in CAD (Canadian Dollars).
17. Unless otherwise negotiated, any late payments could trigger a fee of one percent (1%) per month on the amount still owing.
Ownership of the Intellectual Property
18. All intellectual property and related material (the “Intellectual Property”) that is developed or produced under this Agreement, will be the property of the Contractor. The Client is granted a non-exclusive limited-use license of this Intellectual Property, as services are being provided, but is not welcome to record, share or distribute without written and formal consent prior to the service.
19. Title, copyright, intellectual property rights and distribution rights of the Intellectual Property remain exclusively with the Contractor.
General Summary
The Client is responsible for understanding and upholding all terms outlined in the Agreement. In the event of the Agreement not being upheld, the Contractor maintains the right to pursue legal action and protections where applicable.
The Contractor requires a minimum thirty (30) days' notice for workshop cancellation.
Unless otherwise negotiated, the Contractor does not permit recording or sharing of the programs slide deck or any other program materials, including but not limited to resource documents, assessments and best practice documents. Title, copyright, intellectual property rights and distribution rights of the Intellectual Property remain exclusively with the Contractor.
The Contractor aims to provide accessible services where possible and required. Please notify your facilitator of accessibility needs prior to service delivery.
The Agreement is exclusively a contract for services and does not create a partnership or joint venture between the parties and is exclusively a contract for service delivery.
Invoices submitted by the Contractor to the Client are due within 30 days of invoicing, or as otherwise agreed upon.
IN WITNESS WHEREOF the Parties have duly affixed their signatures on this day,
This General Service Agreement (the "Agreement") is between:
Contractor
(the "Contractor")
Safer Spaces
Gilbert Centre
C/O Dale Boyle, Operations Director
80 Bradford Street,
Suite 525,
Barrie, ON,
L4N 6S7
Client
(the "Client")
